One-Year Warranty

At Aclya, we take pride in the quality of our exquisite craftsmanship. Our Quality Assurance Team inspects every item before shipment to ensure that you receive a high-quality piece.  Also your satisfaction is our number one priority.You can rest assured that we will try our best to find a solution for your jewelry needs under any circumstances.

We provide a one-year guarantee that all of our products will be free from defects in materials and workmanship, under normal use and proper handling. 

We also provide FREE polishing for jewelry to keep it shining!

Please note:

·The customer will be responsible for shipping cost associated with mailing the jewelry to and from Aclya.  

·Please include your order number and contact information before repair.

·Repaired depending on the degree of damage to the warranted product.

· Aclya reserve the right to void the warranty on any item that shows signs of by accident, misuse and abuse, modification, attempted repair, negligence beyond ordinary wear, as determined by our jewelry professionals. 

·We will not be responsible for any lost or stolen items.

·If your product is out-of-Warranty, we still provide further service, such as precision polishing.

Contact us

For any other questions about one-year warranty, please feel free to email us at service@aclya.com.

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